Thabet Amer

Resume and Profile


A solutions architect and MBA holder with 10 years of experience in helping firms excel by adopting cutting-edge technologies aligned with financial and business goals, handling IT strategies from planning to execution. Focuses on digitalization, SaaS and automation.

Spent my years of experience in managing software projects and building IT solutions from design to delivery, leading teams, building cloud services, implementing DevOps practices, and maintaining live systems. An enthusiast for Everything-as-Code (GitOps) and Everything as a Service, and always curious to learn and be part of the next big thing in tech.

Tech Stack

Professional Experience

Deputy CTO @Souktel Inc

Feb 2013 - Present (7 yrs), USA

Deputy Chief Technology Officer - CTO (Promoted) Nov 2018 - Present

Through proven technical and leadership skills, I was promoted to take over CTO’s daily operational duties, by overseeing 5+ concurrent agile software projects delivery, leading and supervising a cross-functional team of 20+ engineers to ensure completion of deliverables and adherence to timelines, conducting recruiting and training for staff and resource planning.

Development Operations Manager (Promoted) Jan 2018 - Oct 2018

Led the process of elevating development processes efficiency and overall SDLC, through implementing DevOps practices that turned to save 30% of software release time by initiating CI/CD with Jenkins, Docker, Swarm, Ant with Sahi for test automation. Pioneered Infrastructure as Code toolsets with CloudFormation and Puppet to ease managing 30+ AWS EC2 instances.

Integration Lead Engineer Feb 2013 - Dec 2017

Besides the daily routine system administration duties on AWS plus light loads on Azure and GCP, I led 10+ Agile software projects using Kanban and Scrum, with 10s-100s K USD budgets as SaaS platforms for data collection, M&E, Outreach, and LMS, using CodeIgniter and Laravel frameworks, MySQL, MongoDB, JIRA, BitBucket Git. Moreover, I designed, developed and maintained REST APIs based on PHP and Python for various telecom and social channels.

System Administrator and Architect @United Nations Office on Drugs and Crime

Nov 2012 - Oct 2013 (1 yr), Palestine

Was assigned as an IT program consultant to help a local governmental department in the design and building a highly-available mail system, serving 1K+ users, scalable to 10K+, integrated with LDAP for AAA, based on Linux, Postfix, Dovecot, and Roundcube. To sustain the project, I trained a 15+ IT operations team and introduced ISO-9001 SOP for technical documentation using Wiki.

Networks and Systems Engineer @Bisan Systems Ltd

Nov 2010 - Oct 2012 (2 yrs), Palestine

Directed the process of migrating the system to poly-cloud IaaS providers like Amazon AWS, Alongside managing multi-location hybrid datacenters. Also, I administered business applications backed by replicated MySQL databases and employed advanced monitoring, performance graphing and alarming alerts with Nagios/Cacti/SNMP/Asterisk.

Systems And VoIP Solutions Engineer @Exalt Technologies Ltd

Feb 2009 - Oct 2010 (1 yr 9 mos), Palestine

Helped my firm to enter the VoIP market by designing commercial Asterisk SIP/IAX IP-PBX, and eFax solution, besides the system administration duties for the local network, on-premise Linux-based servers, and various open-source software as OpenVPN, LDAP/RADIUS, Twiki, Bugzilla, Trac, SVN, Bind, Squid, and Samba.

Recent Projects



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